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To contact sales or customer service, email support@addictedtophones.com or call 800-978-9488 8:00am PST to 6:00pm Pacific, Mon-Sat.

Free online technical support is available to all Addictedtophones.com customers 24/7 through email support@addictedtophones.com 

We a showroom located at 

1012 S. San Gabriel Blvd

San Gabriel CA 91776

we welcome customers who wish to collect orders between 10:00am and 4:00pm PST M-F. Please call 1.800-978-488 to confirm available of the item you are looking for.

If you have received a shipping confirmation email and the package has not arrived when you expected, please contact support@addictedtophones.com, or alternatively call 800-978-9488.

To cancel your order please send an email quoting your order reference and reason for cancelling to support@addictedtophones.com or alternatively call 1.800-978-9488 please note that orders can not be cancelled after dispatch.

We must test all returned products before we can issue a refund or exchange any products. This is necessary so we are able to file claims on defective or damaged goods with the manufacturer or the shipping company.

If your goods arrive defective or in a damaged state, email support@addictedtophones.com with your order number and a brief explanation of the situation. You will be emailed the steps for completing the exchange. You have 48 hours from the arrival of the package to report damaged goods. You have 14 days to report defective goods. After 14 days, you MUST contact the manufacturer to redeem your warranty, please do not contact us. 

If you do not receive an e-mail response within 2 business days, you can email Kevin@addictedtophones.com or call 1.800-978-9488 to report your case. 

Please note that you MUST receive your RMA # from Addicted to Phones Inc.  prior to returning your product.